Return Policy
At Nuzzl, we understand that sometimes a product may not be the right fit. If you need to return your purchase, we're here to help.
Return Window
You may request a return within 30 days of receiving your order.
Before returning any item, please contact our customer support team to receive return instructions.
Returns sent without prior authorization may not be accepted.
Return Conditions
To qualify for a return:
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The item should be clean and in good condition whenever possible.
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The item should not be intentionally damaged.
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Proof of purchase must be provided.
Return Shipping
Unless the return is due to a damaged, defective, or incorrect item, customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Exchanges
If you received the wrong product or a defective item, we'll gladly replace it at no additional cost.
Order Cancellations
Orders may be cancelled before they have been processed or shipped.
If your order has already been dispatched, you'll need to wait until it arrives and then follow our return process.
Questions?
If you need assistance with a return, please reach out to our support team. We'll do everything we can to make the process simple and stress-free.